25thhr.ai · Modern Mountain Builders LLC

Privacy Policy

Last updated September 26, 2026

25thhr.ai ("25th Hr", "we") is operated by Modern Mountain Builders LLC. It's a jobsite work app for contractors and their crews. This policy covers the 25thhr iPhone app and the web apps at app.25thhr.ai and crew.25thhr.ai. Plain language, no lawyer padding.

What we collect

We do not collect your location, your contacts, your calendar, advertising identifiers, or any analytics or tracking identifiers. There is no ad SDK and no third-party tracker in the app.

Why we collect it

Only to run the app: to show your crew their assignments, to keep a photo timeline and an hours total on every job, to compile the finished job record and portfolio, to sign you in, and to email you a password reset link when you ask for one. Nothing is used for advertising, and nothing is sold or rented to anyone.

Who can see your data

Your work is scoped to your company. A contractor sees their own jobs, their own crew and those crew members' hours and photos. A crew member sees the jobs and tasks assigned to them by their contractor. Nobody in another company can see any of it.

AI features

Some features draft things for you with AI: turning a spoken sentence into a task, a dictated daily log, a walkthrough into a punch list, a note or photo into a change order, a receipt photo into an amount and category, a finished job into a client report, and replies to new leads and missed callers. When you use one of these, the text you dictated or typed, any photo you attached, and the job details needed for context (such as job title, address, client name, crew names and tasks) are sent to our AI provider, Anthropic (Claude), or OpenAI if an account is configured for it, to write the draft. Nothing is sent until you tap an AI button. In the app you're asked before the first time, and you can turn AI off any time under Account → AI features; everything still works without it. Our providers process this data under their commercial API terms, which don't allow using it to train their models. For lead intake, messages from people contacting your business are sent to the same provider to write replies, and the chat page tells them so. With the answering service, texts from callers are sent to the same provider to write replies, and the first text tells them they're talking to an automated assistant. If a business turns on the live AI receptionist, forwarded calls are answered by an automated voice that says so and that the call is transcribed. Twilio and its speech providers convert the caller's speech to text in real time, the text is sent to the same AI provider to write each reply, and the transcript is saved on the lead for that business. We don't keep an audio recording of these calls.

Companies that process data for us

They act on our instructions only. We use no other processors.

Text messages

Phone numbers and text-message consent collected through 25thhr.ai are used only to send the messages described in our Terms. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We also do not sell, rent or share mobile phone numbers or text-messaging opt-in data with affiliates for marketing or promotional purposes. Reply STOP to any message to opt out, or HELP for help.

Camera and photo permissions

The app asks for the camera the first time you take a jobsite photo, and for your photo library the first time you attach one you already took. Both prompts are optional, and the app keeps working without them — you just can't add photos. It asks for the microphone and speech recognition only if you dictate instead of typing. Denying any of these does not lock you out of the app.

How long we keep things

Your jobs, photos and hours stay until you delete them or delete your account. Password reset links expire within an hour of being issued.

Deleting your account

Open Account in the app and use Delete account. Deleting a contractor account permanently erases the company: every job, task, photo, shift and crew login under it. Deleting a crew login erases the login and personal details; hours and photos already attached to a contractor's job record stay on that record without the name, because those are the contractor's business and payroll records. Deletion is immediate and there is no restore. If you'd rather we do it, email rob@25thhr.ai from your account address.

Security

Passwords are stored as scrypt hashes, never in plain text. All traffic runs over HTTPS. Reset links are single-use and time-limited.

Children

25thhr.ai is a tool for working adults and is not directed at children under 13. We don't knowingly collect anything from them.

Your rights

You can see and edit your own data inside the app at any time. Email rob@25thhr.ai to request a copy or a deletion, and we'll answer within 30 days. If you're in California or the EU, that covers your access, correction, deletion and no-sale rights — we never sell personal information.

Changes

If this policy changes in a way that matters, we'll update the date at the top and note it in the app.

Contact

Modern Mountain Builders LLC (doing business as 25th Hr) · Robert Booth · Andrews, NC · rob@25thhr.ai